Privacy Policy

Effective Date: November 14, 2025

At SILICON GATE ("we", "our", "us"), your privacy and personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and billing/shipping addresses provided during account creation, inquiries, or purchases.

• Technical Information: IP address, browser type, operating system, and website usage data collected automatically through cookies or analytics tools.

• Transactional Information: Details of purchases, orders, and communications with our sales or support teams.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders, deliveries, and payments.

• To respond to inquiries and provide customer support.

• To communicate updates, promotions, and important information regarding our products and services.

• To improve our website, services, and user experience.

• To comply with legal obligations and prevent fraudulent activity.

3. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze website performance, and gather usage statistics. You may choose to disable cookies through your browser settings; however, some website features may not function correctly without them.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers: Third-party vendors who assist us with website operations, payment processing, or delivery services.

• Legal Requirements: When required by law or to protect our rights, property, or safety.

• Business Transfers: In case of merger, acquisition, or sale of assets, user information may be transferred as part of the business assets.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information held by us.

• Opt out of marketing communications at any time.

• Restrict or object to the processing of your data where applicable.

To exercise your rights, please contact us at info@sgfzco.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SILICON GATE
Office 7WB2127, 2nd Floor, Building 7 West B, Dubai Airport Freezone, Dubai, United Arab Emirates
Email: info@sgfzco.com