Terms & Conditions

Effective Date: November 14, 2025

Welcome to SILICON GATE (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing any orders.

1. General

• SILICON GATE operates as a wholesale distributor of computer systems, components, and IT hardware.

• By using our website or purchasing products, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

• These Terms & Conditions apply to all users, including retailers, resellers, corporate clients, and individual customers engaging with our services.

2. Orders and Payments

• All orders are subject to product availability and confirmation by SILICON GATE.

• Prices, product specifications, and availability are subject to change without notice.

• Payment must be completed through our accepted payment methods before order processing.

• We reserve the right to cancel any order if we suspect fraudulent activity or payment issues.

3. Shipping and Delivery

• SILICON GATE ships orders to domestic and international clients.

• Delivery times are estimated and may vary due to logistics, customs, or other factors beyond our control.

• Risk of loss or damage passes to the buyer upon shipment.

• Clients are responsible for providing accurate delivery details and complying with applicable import/export regulations.

4. Product Warranty and Returns

• All products are covered by manufacturer warranties unless otherwise specified.

• Returns, exchanges, or refunds are subject to our return policy and require prior approval from our support team.

• Products must be returned in original packaging and condition to be eligible for any replacement or refund.

5. Intellectual Property

• All content on our website, including text, images, logos, and product descriptions, is the property of SILICON GATE or its licensors.

• No content may be copied, reproduced, or distributed without our written consent.

6. Limitation of Liability

• SILICON GATE is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

• Our maximum liability for any claim related to our products or services shall not exceed the total purchase price paid by the client.

7. Privacy and Data Protection

• Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

• By using our website, you consent to the collection and use of information as described in the Privacy Policy.

8. Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.

• Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Dubai.

9. Changes to Terms

• SILICON GATE reserves the right to update or modify these Terms & Conditions at any time.

• The updated version will be posted on our website with the effective date. Continued use of our website or services constitutes acceptance of the updated terms.

10. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

SILICON GATE
Office 7WB2127, 2nd Floor, Building 7 West B, Dubai Airport Freezone, Dubai, United Arab Emirates
Email: info@sgfzco.com